SMART Machinery Service
SMART Machinery Srl
Via Postumia Zl Co.InArt 2 - Italy - 15057
Tortona (AL) - P.IVA 09310960969
Tel (+39) 0131 89.49.89
National Machinery llc
161 Greenfield St.
Tiffin, Ohio 44883
Tel (+1) 866.572.3532
NME National Machinery Europe GmbH
Hansastr. 7
90441 Nürnberg, Germany
Tel: +49 911 5198-0
NM Group Technologies Ltd
56 Songshan Road, Suzhou New District
Jiangsu Province, China PRC: 215151
Tel: 86-512-6616-1698
TECHNICAL SUPPORT
We maintain technical support centers around the world to support our customers in their local time zone.
Contact your regional support center listed in the map above for assistance with:
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Identifying or ordering spare parts
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Scheduling a visit from one of our service technicians
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A rebuild or repair project
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Technical troubleshooting
SPARE PARTS
SMART maintains a large spare parts inventory
SMART maintains a large spare parts inventory
SMART maintains a large spare parts inventory
SMART maintains a large spare parts inventory
We carry a wide range of stock and custom spare parts in our inventory. In the chance that the part you require is not in stock we are a fully equipped manufacturer for quick part production and expedited delivery. At SMART we fully understand the impact of downtime for our customers, that is why we strive to you get you the parts you need as quickly as possible.
FIELD SERVICE
Smart Machinery’s products are installed globally. To ensure the productivity of these machines, we have our field service team and our remote service team available 24/7. No place is too far, no problem too complex to trouble shoot and most importantly, our inventory of spare parts will ensure that your machines are not left standing. Our highly trained specialists are always in constant contact with our remote team while on call to ensure that our response time is short. Our goal: Make our customers profitable!
REMOTE SERVICE
With our customers’ permission, we remain in close contact with their maintenance department and where permitted, we can monitor the performance of our installed based through internet connectivity. Therefore, when necessary, we can communicate preventive maintenance to ensure the lowest repair cost possible for our customers.